Terms and Conditions
1. Introduction
Skyflightz Holidays Private Limited (“Skyflightz”) is committed to protecting the personal information of its customers. This Data Privacy section outlines the company’s policies and procedures for collecting, using, and protecting customer data.
2. Information Collected
Skyflightz collects the following types of personal data:
- Name
- Contact information (email, phone number, address)
- Payment information (credit card details, billing address)
- Travel information (flight numbers, hotel reservations, travel dates)
- Login credentials (username, password)
3. Purpose of Data Collection
Skyflightz uses the collected data for the following purposes:
- Processing bookings and transactions
- Providing customer support and service
- Sending travel-related notifications and updates
- Offering personalized travel recommendations and offers
4. Data Security
kyflightz takes the following measures to protect customer data:
- Encryption of sensitive information
- Firewalls and intrusion detection systems
- Secure servers and data centers
- Access controls and authentication protocols
5. Data Sharing and Third-Party Disclosure
Skyflightz shares customer data with third-party partners for the following purposes:
- Airlines and hotels for booking purposes
- Payment gateways for transaction processing
- Marketing partners for promotional offers
6. Data Retention and Deletion
Skyflightz retains customer data for a reasonable period to facilitate future bookings. Customers can request data deletion or restriction at any time.
7. Customer Rights
Customers have the following rights:
- Accessing and correcting personal data
- Requesting data deletion or restriction
- Objecting to data processing
8. Cookie Policy
Skyflightz uses cookies and similar technologies for:
- Session cookies for website functionality
- Analytics cookies for performance monitoring9.
9. Data Breach Notification
In the event of a data breach, Skyflightz will:
- Notify affected customers and regulatory authorities
- Investigate and implement remediation measures
10. Compliance with Regulations
Skyflightz complies with relevant data privacy regulations, including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Payment Card Industry Data Security Standard (PCI DSS)
By using Skyflightz’s services, customers acknowledge that they have read, understood, and agreed to these Terms and Conditions.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
Dispute Resolution
Any disputes arising out of or in connection with these Terms and Conditions shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996.
Contact Us
For any questions or concerns about these Terms and Conditions, please contact us at:
SKYFLIGHTZ Holidays Private Limited